Total Commerce
We migrate, optimize, and grow Shopify subscription programs
Shopify Premier Partner specializing in subscription platform migrations in the Health and Wellnesss space and the retention programs that follow — winbacks, payment recovery, upsells, and custom subscription builds.
United States · Europe
New York, NY, US
About Total Commerce
Total Commerce is a Shopify Premier Partner built for brands whose subscription programs don't fit the standard playbook. We specialize in migrating subscription and recurring-revenue businesses onto Loop — from Recharge, PayPro, and other legacy platforms — without losing customer history, payment tokens, or momentum.
Our work spans the full subscription lifecycle: platform migrations, custom Loop integrations (like fixed-price bundle builders), and the retention infrastructure that turns a migration into measurable ROI — winback flows, payment recovery, upsell campaigns, and Klaviyo-integrated lifecycle marketing.
We've delivered this for supplement, wellness, and nutraceutical brands including UMZU, Dr. Kelly Ann, and Univera — combining Shopify Plus technical execution with hands-on retention strategy. One recent engagement (UMZU) generated an 11.5x ROI on Loop spend in a single month through payment recovery, upsells, and saved MRR alone.
We're for brands that have outgrown a generic subscription setup and need a partner who can handle both the migration and what comes after it.
At a glance
INDUSTRIES SERVED
- Beauty
- Food & Drink
- Health & Fitness
- Home & Garden
- Pet & Animals
SERVICES
- Consulting / Strategy
- Content Marketing
- Conversion Rate Optimization
- Email Marketing
- Subscription Management
- Website development
LANGUAGE
- English
- Spanish
CATEGORIES
- Analytics
- Cart Abandonment
- Customer Retention
- Loyalty
- Reviews
- Shipping & Inventory
- Upselling and Cross-selling
Services & Expertise
- Recharge / PayPro-to-Loop subscription migrations with full data and token history transfer
- Custom Loop integrations
- Retention program design: winback campaigns, failed-payment recovery, personalized upsells
- Klaviyo-integrated lifecycle and cross-sell automation
Use Cases
Headless-to-headed re-platform + Recharge-to-Loop migration
Migrated UMZU off a headless storefront and off Recharge onto a headed Shopify build with Loop, without disrupting active subscriptions.
Custom fixed-price bundle builder inside Loop
Built a "Build Your Own Bundle" experience for Dr. Kelly Ann that works at fixed bundle pricing while staying fully native to Loop's subscription logic.
Magento-to-Shopify + PayPro-to-Loop data migration
Migrated Univera from Magento to Shopify Plus, including a full subscriber and payment history migration to Loop, and introduced a customer-facing subscription management portal that didn't exist before.
Integration Details
Our Loop integrations start with a systems audit — mapping what's currently handling subscriptions (Recharge, PayPro, or a legacy platform like Magento) against what needs to carry over: active subscriber records, billing schedules, payment tokens, and full transaction history. For Univera, this meant migrating five years of subscriber data and payment tokens from PayPro into Loop as part of a broader Magento-to-Shopify Plus re-platform, without re-authorizing customer cards.
Token and data transfer happens in a staged migration — we build and test the mapping in a sandbox, run a dry migration against a copy of production data, and validate every subscription state (active, paused, cancelled, past-due) before cutting over. Where Loop doesn't natively support what a client needs, we build custom logic on top of it — for example, a fixed-price bundle builder for Dr. Kelly Ann that operates within Loop's subscription engine rather than around it.
Before launch, we run structured UAT and a go-live checklist covering payment processing, email/SMS triggers, and portal access. After launch, we stay on a weekly project sync cadence for the first several weeks to catch edge cases, then transition to ongoing retention work — winback flows, payment recovery, and upsell automation — so the migration isn't a one-time handoff but the start of an active program.
Testimonials
“It’s been genuinely great working with Total Commerce! Throughout the project, from planning to execution, we felt in very good hands and truly appreciated their guidance and expertise. This was far more than a simple theme and customisation upgrade. They went above and beyond our expectations, and we can already see the positive impact of this first project: improved AI search visibility, a smoother customer journey, and very positive feedback on the look and feel of our website. We’re looking forward to continuing the collaboration!”
Katarina W · COO at Igennus
“The team at Total Commerce are true experts in the eCommerce space and more than just an agency. They have been a pleasure to work with and made bringing our brand online a walk in the park. They've become an extension of our eCommerce team.”
Ashley · VP Marketing at Divina Market
Selected Clients
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