Klient LLC

Most subscription brands don't have an acquisition problem. They have an order two problem.

KLIENT is a retention agency. We build the email and SMS engine that gets a first-time buyer to their second order, and keeps a subscriber past the month the intro discount wears off.

That's the whole lifecycle, not just campaigns. Welcome and post-purchase, upcoming order reminders, skip and swap saves, failed payment recovery, and cancel flows segmented by why someone actually left. All triggered off your Loop subscription data, not a generic Shopify purchase event.

The numbers: $52M+ generated across 65+ brands in 12+ niches. Zeleva went from a 33% repeat buyer rate to 65% in 45 days. Pupbiotics hit a 60% return rate in 60 days. Holicow crossed 50% repeat and cut drop-off by 30%.

We work with brands doing $100K+/month on Klaviyo and a subscription engine. Team of nine right now, client count capped on purpose. You talk to the people doing the work.

Most founders reading this have been burned by an agency before. So here's the deal: email hits 25% of your revenue in 90 days or we work free until it does. The risk is ours.

Nothing to install. We work inside your existing Loop and Klaviyo accounts.

Loop already syncs subscription events into Klaviyo, subscription started, upcoming order, skipped, paused, cancelled, payment failed, plus live subscription properties on the customer profile. Most brands connect it and never build on it. That's the part we do.

We move your subscriber notifications out of Loop's native sends and into branded Klaviyo flows, so every message is segmented and measurable in one place. We use Loop's Quick Action URLs inside those emails so a subscriber can add a product, skip, or swap in one tap without logging in. And we run the historical customer sync first, so every paused and cancelled subscriber from before we started is reachable on day one.

What we need: Klaviyo access with the Loop integration connected. We audit in week one, ship the first flows in week two.