Everboost

Everboost is a specialist retention team for 7 and 8-figure DTC brands. We run subscription programmes natively in Loop alongside the lifecycle marketing around them, and we have migrated brands onto Loop from other subscription platforms.

What we manage inside Loop

• The cancellation experience. We rebuild the benefits page and the save offers behind it.

• Offer and frequency design. Intro offers, discount step-downs through the second order, delivery intervals matched to real consumption rather than a default 30 days, and prepaid or bundled terms where the economics support them.

• The subscriber portal. In-portal upsells, add-ons and swap paths to grow products per box and order value, plus rewards and streaks timed to the orders where churn actually spikes.

• Billing and upcoming-order recovery. Pre-billing reminders and failed payment sequences, because a meaningful share of what gets recorded as churn is a card problem, not a decision.

• The subscriber lifecycle. Loop events feed Klaviyo, so subscribers, one-time buyers and prospects get genuinely different campaigns and flows: subscriber-only perks that never undercut the commitment, and conversion incentives pointed only at one-time buyers.

The data and workflows we run on

We work from your Loop cancellation exports, cohort and order-sequence data, and the Shopify and Klaviyo data alongside them. That tells us which order number the leak sits at, what cancellers actually say, and how long the real repurchase window is.

What an engagement looks like

1. Intro call. A consultative conversation. We work out together whether we can genuinely help.

2. The diagnostic. A full teardown of your customer data, offer, subscription programme and every message you send.

3. The findings. Your biggest leaks ranked by what each one is costing you, plus the levers we would pull first. Yours to keep whether we work together or not.

4. The 90-day roadmap. Sequenced strictly by impact, with the subscription work, flows, campaigns and tests planned against your trading calendar.

5. The build. Work ships weekly with an update in your Slack every week, whether or not you chase for one.

6. Reporting. A monthly performance report and strategy call on subscriber growth, churn, second-order rate and repeat revenue, plus a quarterly deep dive on cohorts and LTV where we rebuild the roadmap against what the data now says.

What that has produced

• Mersey Raw: +220% net subscriber growth in six months, churn down 13%, upcoming-order churn down 61.7%, and +118% subscription upsell revenue

• PhycoHealth: +118% subscription revenue and +42% active subscribers, while new customers fell 42% and revenue still grew

• Discount Supplements: +227% subscription orders in year one, second order 63 days to 43

What our clients say

"Seeing the lines within the Loop platform literally going from flatlining to spiking up... and seeing that monthly recurring revenue spiking as well. All the efforts are really compounding now."
Ryan Porter, Founder, Fat Cow Skincare

"Everboost are the best of all the agencies we've used and runs a tight ship. I have thoroughly enjoyed working with the wider team."
Ben, Founder, Mersey Raw

"Everboost go beyond email to consider retention improvement across the board. I couldn't recommend them more."
Pia Winberg, Founder, PhycoHealth

"Every week, without fail, there's an update in our inbox. No chasing, no wondering what's happening, it just arrives."
Adam Oxley, Co-Owner, Discount Supplements

Who we work with

Every brand fits one of two profiles.

The subscription model. Brands whose economics live or die on recurring orders. The first order is priced to acquire, and the business is decided by onboarding, the second order and the cancellation moment.

The growth brand with a leak. Health and wellness brands with strong paid acquisition and underworked retention: first-time buyers who never come back, a list that grows faster than it converts, revenue that feels like it resets to zero every month.

Our best work tends to happen where a brand is both.

Where to start

Every engagement opens with a diagnostic of your retention engine, and you keep the findings either way.